Privacy Policy
1. Who We Are
ForexEye is provided by its development and operations team ("we", "us", "our"). If you have questions about this Policy, please contact us using the details at the bottom of this page.
2. Information We Collect
2.1 Information you provide
- Preferences: your watchlist, chart settings, language and theme.
- Feedback: content you submit through in-app feedback or email (e.g. email address, messages).
2.2 Information collected automatically
- Device information: device model, OS version, system language, timezone, screen resolution, CPU / memory profile.
- Identifiers: advertising identifiers (iOS IDFA / Android GAID — only when you grant permission), IDFV / Android ID and other non-permanent identifiers, used for anti-fraud and analytics.
- Network: IP address, carrier, network type (Wi-Fi / cellular).
- Usage and logs: app launches, page views, tap events, crash logs, performance metrics.
- Approximate location: country / region inferred from IP for compliance and content localization. We do not collect precise GPS location.
3. How We Use Information
- Deliver core features: real-time quotes, charts, news, economic calendar and alerts.
- Improve product experience: analyze crashes and performance issues; measure feature usage.
- Security and anti-fraud: detect abnormal access and prevent abuse.
- Ad attribution and measurement: understand install sources and campaign performance (see section 5).
- Comply with laws and respond to lawful requests from authorities.
4. Storage and Protection
- We use HTTPS/TLS in transit and access controls to prevent unauthorized access.
- Log information is retained for no more than 12 months; crash and aggregate metrics are retained in anonymized or aggregated form.
- In the event of a personal data breach, we will notify affected users and authorities as required by law.
5. Third-Party SDKs and Services
To enable certain features and lawful operations, the App integrates third-party SDKs. Those SDKs are operated independently by their respective providers, and their collection and processing of personal information is governed by their own privacy policies. We have taken reasonable steps to evaluate such partners and require them to comply with applicable laws.
5.1 AppsFlyer SDK (Mobile Attribution & Analytics)
| Item | Details |
|---|---|
| SDK name | AppsFlyer SDK |
| Provider | AppsFlyer Ltd. |
| Purpose | Mobile-app attribution, marketing analytics, anti-fraud, campaign performance measurement |
| Personal information collected | Advertising identifiers (IDFA / GAID, subject to your consent), IDFV / Android ID, device model, OS version, system language, timezone, country / region (from IP), IP address, network type, carrier, app version, install / launch / uninstall events, custom in-app events (no account passwords or other sensitive data) |
| Transmission | Encrypted upload from the SDK to AppsFlyer servers |
| Official privacy policy | https://www.appsflyer.com/legal/services-privacy-policy/ |
| Opt-out | You may disable data sharing in the App's "Settings → Privacy". On iOS you can also revoke tracking consent via "Settings → Privacy → Tracking" (ATT). On Android you can reset or limit your Ad ID in "Settings → Ads". |
5.2 Other Third-Party SDKs
- Market data & news providers: used to display real-time quotes and financial news.
- Crash & performance monitoring (e.g. Firebase Crashlytics / Sentry): collects crash stack traces, device model and OS version to fix issues.
- Push services (e.g. APNs / FCM): used to deliver price alerts and news notifications.
The specific list and versions of third-party SDKs may change with app releases; this Policy will be updated accordingly.
6. Sharing, Transfer and Disclosure
- Except as described in this Policy, we do not share your personal information with third parties.
- We may share or disclose information with your explicit consent, to comply with legal obligations, or in response to lawful requests from competent authorities.
- In the event of a merger, acquisition or asset transfer, we will require the successor to continue honoring this Policy.
7. Your Rights
Subject to applicable law, you have the following rights over your personal information:
- Access, copy, correct or delete your personal information;
- Withdraw any consent previously given;
- Deactivate your account (if you created one);
- File complaints and request explanations.
You may submit these requests via "Settings → Privacy" in the App or by using the contact details on this page. We will respond within a reasonable time.
8. Children's Privacy
The App is primarily intended for adults. If you are under the age of majority in your jurisdiction, please use the App only with the consent and supervision of your legal guardian. If we discover that we have collected information from a child without verifiable parental consent, we will delete such data promptly.
9. Updates to This Policy
We may update this Policy from time to time. Material changes will be highlighted in the App and the "Effective date" at the top of this page will be updated. Your continued use of the App means you accept the updated Policy.
10. Contact Us
If you have questions, comments or complaints regarding this Policy or our handling of your personal information,
please contact us at:
Email: support@forexeye.ltd